Building an Inclusive Workplace for Success

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National Council of Jewish Women/Cleveland members know the importance of inclusivity in the workplace. Photo Courtesy of NCJW/CLE

Building an inclusive workplace for success

By Cindy Glazer – Guest columnist, cleveland.com

From Cleveland.com – OPINION

Read on line: https://www.cleveland.com/opinion/2025/03/building-an-inclusive-workplace-for-success-cindy-glazer.html?fbclid=IwY2xjawJE_MhleHRuA2FlbQIxMQABHYBMmJT9ApLZAruAoS55AmZ7Gb1VFiqQVvxuojpHgnp1lHfKxMj7-CyVWg_aem_d-jSzH6WE2FxA5Mz_-y1MA

Guest columnist Cindy Glazer is chair of NCJW/CLE’s LiveSpecial.com. She serves on the board of directors and on several other committees. Cindy, a retired special educator, is passionate about equity and inclusion. To know more about LiveSpecial.com, check out our website, which offers a video spectrum of information and resources.Instead, I found a new way to continue that mission: through volunteering with the National Council of Jewish Women/Cleveland (NCJW/CLE).

LiveSpecial.com is more than just a website; it’s a dedication to empowerment. The website simplifies the process of finding qualified service providers, offers free educational programming and publishes an annual magazine filled with valuable information and resources.
Most importantly, it is a driving force for creating an inclusive community where everyone can fully participate.
Many of us see individuals with disabilities working in our offices, stores and restaurants. What we don’t always see are the many more individuals with invisible disabilities and those working behind the scenes.
The key to successful employment for individuals with disabilities isn’t charity; it’s opportunity. These employees are often among the most dedicated, reliable and hardworking members of a team.

If you’re an employer, here are four simple but powerful ways to set up a new employee with special needs for success:

Seek guidance

Before a new employee starts, consult an expert, mentor or even a family member to better understand how to create a supportive, inclusive workplace.
A small adjustment, like providing written instructions or structuring tasks clearly, can make a big difference. Disability awareness training can also help your team interact in a judgment-free, supportive way.

I signed on 14 years ago to help develop LiveSpecial.com, a signature project of NCJW/CLE that serves individuals with disabilities and their families in meaningful ways.After more than 30 years as a special educator and consultant, my desire for fostering acceptance and inclusion didn’t end when I left the classroom.

Like any new hire, employees with special needs need time to adjust. Offer clear instructions, acknowledge their effort and celebrate progress.Istead of assuming they can’t do something, give them the space to learn at their own pace. Encouragement, not over-accommodation, builds confidence and success.Treat them like any other employee

Employees with disabilities want to contribute, not be singled out. Set clear expectations and provide accommodations only when necessary.
If a simple tool or process helps them succeed, great. But always assume competence. When given the right support, these employees bring dedication, reliability and fresh perspectives that strengthen your team.
The most important thing? Assume competence
When people know you believe in their abilities, they will rise to the occasion. The other day, I was at a local grocery store and recognized a former student working the cash register. I watched as he confidently scanned and rang up purchases without assistance.

A fellow employee stood nearby, not to intervene, but simply to be present, demonstrating both respect and trust in his colleague’s ability to do the job.

That moment reinforced why inclusion matters: It isn’t just about giving someone a chance. It’s about recognizing their rightful place in our businesses, our communities and our lives.